The Futon Company Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Price & Quality5.0
- Shipping & Delivery4.3
- Return Policy4.6
- Customer Service4.8
Recent Customer Reviews (8)
Leah Garrett
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Nelson Curry
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Zsofia Bala
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Swen Schiffer
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Malik Melikov
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Bertrand Phaneuf
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Mason Hargreaves
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Ines Barth
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The Futon Company Pricing
Innovation Living sofas
$1,399
Twin Cabinet Beds
$1,395 - $1,499
The Futon Company Pros & Cons
Pros
1
Offers a variety of affordable furniture including futons, platform beds, and bedroom sets with styles like Tropical, Coastal, and Contemporary.
2
Provides fast delivery options including a three-hour delivery service for quick fulfillment.
3
Features products such as the Cabinet Bed with a deluxe memory foam mattress suitable for occasional sleeping.
4
Has financing options, seasonal sales, discounts, and loyalty programs to enhance customer value.
CONS
1
Mixed customer reviews with an overall rating around 3.4 out of 5 stars indicate some dissatisfaction.
2
Multiple reports of furniture arriving damaged or broken with difficulties in getting replacements or returns resolved.
3
Some customers have experienced poor transparency regarding order status and delivery issues leading to loss of trust.
4
Certain mattresses from the company have been described as uncomfortable by users in forums.
The Futon Company Features and Benefits
Features
Variety of affordable furniture
including futons, platform beds, and bedroom sets with Tropical, Coastal, and Contemporary styles
Fast delivery options
including three-hour delivery service for quick fulfillment
Cabinet Bed with deluxe memory foam mattress
suitable for occasional sleeping
Financing options, seasonal sales, discounts, loyalty programs
enhance customer value
Stylish, space-saving furniture
customizable, family-ready, easy-to-use, comfortable; multi-purpose solution for seamless sofa-to-bed transition ideal for small spaces or guests
Over 30 years of experience
selecting best futon sofas; offers durable American-made mattresses tested for customer satisfaction
Over 200 fabric options
extensive choice with large selection of queen size futons
Eco-friendly and organic materials
sourced from high-quality brands
Local Florida company
personal service including delivery by trained assemblers to avoid freight damage; personalized service from family-run business enhances buying confidence
Designs for Florida coastal living and South Beach style
ideal for condos, lofts, and tropical homes
Honest pricing
without inflated discounts ensures value for money
Compact loveseat futon sleepers
more available than any other website catering to various space needs
Free shipping on Innovation Living sofas
or $249 for white glove delivery and assembly
Twin Cabinet Beds on sale
priced around $1,395